Increase Your Business Success with Microsoft Dynamics CRM
Microsoft Dynamics CRM is a powerful Customer Relationship Management tool, providing a full view of your clients and prospects for the sales, marketing and service teams in your organization. Used by businesses like HP, Sara Lee, Polaris, Nikon, Royal Kingston and more, CRM offers an easy, flexible and familiar user-interface.
Sales Force Automation
Get your sales force quickly up to speed with the advanced but easy-to-use features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales. You can:
- Improve sales planning and management
- Automate your lead system
- Manage opportunities effectively
- Streamline account management
- Boost sales productivity and communication efforts
- Enhance pipeline management and reporting
- Simplify and automate workflow processes for gained efficiency and proactivity in the sales cycle
- Empower your sales force with Mobile Express for CRM
- Gain visibility and improve decision making
Customer Service
Transform your customer service into a strategic asset with Microsoft Dynamics CRM customer service solutions. With a 360-degree view of the customer, your agents can resolve issues quickly and reduce handling times with advanced customer service software. By automating processes, you can also reduce costs and help to ensure consistent customer service is delivered across all touchpoints. With Dynamics CRM, you can:
- Improve account handling
- Manage cases efficiently
- Simplify contract management
- Tap into proven expertise with the knowledgebase tool
- Streamline service scheduling
- Automate workflows
Marketing
Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touchpoint into a marketing opportunity and harness the undiscovered potential within your customer base. With marketing management and automation software from Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing campaigns. With CRM, marketers can:
- Manage your data imports, exports and scrubbing effectively
- Pinpoint your marketing efforts with advanced queries and reusable lists
- Streamline campaign planning
- Simplify campaign execution
- Manage events effectively
- Improve response management
- Extend value with Microsoft Office integration
- Take Advantage of Internet Marketing Tools with CRM Online
One complete CRM solution
Dynamics CRM helps you build customer loyalty to drive repeat business. Used by leading companies worldwide, business solutions from Microsoft Dynamics CRM are flexible, with options for deployment, purchase and access.
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